Comments on: TED 5000 (The Energy Detective): Released, and I Have One http://fivepercent.us/2009/08/21/ted-5000-the-energy-detective-released-and-i-have-one/ If you cannot change the world by yourself, start by making a small change ... just 5% less is easy, and here's how. Thu, 22 Jul 2010 16:27:31 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Tom Harrison http://fivepercent.us/2009/08/21/ted-5000-the-energy-detective-released-and-i-have-one/comment-page-1/#comment-62566 Tom Harrison Sat, 23 Jan 2010 01:02:27 +0000 http://fivepercent.us/?p=1164#comment-62566 Well, it looks like there may be some good news/bad news on this. For one Energy Inc. who makes the TED has <a href="http://earth2tech.com/2010/01/17/the-case-of-the-home-energy-boom-3m-invests-in-the-energy-detective/" rel="nofollow">received a round of funding</a>, from all places, 3M (you know, Post-Its, tape -- that 3M. Which is weird. But at least it suggests that they have money, and perhaps a little clout to get their products manufactured. Fingers crossed. It's really a pretty good product in many ways (if not all) -- I hope they get their act together soon. Well, it looks like there may be some good news/bad news on this. For one Energy Inc. who makes the TED has received a round of funding, from all places, 3M (you know, Post-Its, tape — that 3M. Which is weird. But at least it suggests that they have money, and perhaps a little clout to get their products manufactured. Fingers crossed. It’s really a pretty good product in many ways (if not all) — I hope they get their act together soon.

]]> By: King http://fivepercent.us/2009/08/21/ted-5000-the-energy-detective-released-and-i-have-one/comment-page-1/#comment-62560 King Mon, 18 Jan 2010 21:33:37 +0000 http://fivepercent.us/?p=1164#comment-62560 Hi Tom & All! I've been having the same problems finding stock for it too! I've come across some stores online like Energy Circle, but I also found the <a href="http://www.powermeterstore.com/p7774/ted_5000.php" rel="nofollow">TED 5000 smart meter</a> for pre-order as well. I heard it had something to do with something at the plant. Does anyone have any updates? Hi Tom & All! I’ve been having the same problems finding stock for it too! I’ve come across some stores online like Energy Circle, but I also found the TED 5000 smart meter for pre-order as well. I heard it had something to do with something at the plant. Does anyone have any updates?

]]> By: smoky http://fivepercent.us/2009/08/21/ted-5000-the-energy-detective-released-and-i-have-one/comment-page-1/#comment-62525 smoky Sat, 02 Jan 2010 03:15:45 +0000 http://fivepercent.us/?p=1164#comment-62525 I should add that my two MTUs worked well for about 30 days, then they went t*ts-up. I should add that my two MTUs worked well for about 30 days, then they went t*ts-up.

]]> By: smoky http://fivepercent.us/2009/08/21/ted-5000-the-energy-detective-released-and-i-have-one/comment-page-1/#comment-62524 smoky Sat, 02 Jan 2010 03:13:14 +0000 http://fivepercent.us/?p=1164#comment-62524 Customer support at TED *SUCKS* worse than anything I've ever experienced before - even worse than any cell phone provider I've had! Emails to any/all published addresses go unanswered, even after numerous 'bumps'. Telephone calls/voice mails go unanswered/unresponded to for ever - I have yet to get one responded to. Stay far away from this bulls*t company since they (apparently) can't appreciate their customers so far as even *responding* to them in any of the channels they provide for customers to contact them by. Stay away! Spend your money elsewhere. I've been trying to get a response from them for *MONTHS* to no avail. Both of my MTUs seem to have failed and I'm looking for information on what else to try to get them to respond and/or get them RMA'd. F'n BS company. Customer support at TED *SUCKS* worse than anything I’ve ever experienced before – even worse than any cell phone provider I’ve had!

Emails to any/all published addresses go unanswered, even after numerous ‘bumps’.

Telephone calls/voice mails go unanswered/unresponded to for ever – I have yet to get one responded to.

Stay far away from this bulls*t company since they (apparently) can’t appreciate their customers so far as even *responding* to them in any of the channels they provide for customers to contact them by.

Stay away! Spend your money elsewhere. I’ve been trying to get a response from them for *MONTHS* to no avail.

Both of my MTUs seem to have failed and I’m looking for information on what else to try to get them to respond and/or get them RMA’d. F’n BS company.

]]> By: tom http://fivepercent.us/2009/08/21/ted-5000-the-energy-detective-released-and-i-have-one/comment-page-1/#comment-62509 tom Fri, 18 Dec 2009 21:54:24 +0000 http://fivepercent.us/?p=1164#comment-62509 Ok, I guess I my complaints were upbeat enough not to upset anyone too egregiously.... They're shipping my unit. Woo hoo! Ok, I guess I my complaints were upbeat enough not to upset anyone too egregiously…. They’re shipping my unit. Woo hoo!

]]> By: Tom Harrison http://fivepercent.us/2009/08/21/ted-5000-the-energy-detective-released-and-i-have-one/comment-page-1/#comment-62508 Tom Harrison Fri, 18 Dec 2009 18:05:15 +0000 http://fivepercent.us/?p=1164#comment-62508 @tom (not me) -- I cannot tell you much I share your pain. I have been working with the folks at Energy Circle who also sell the <a href="http://www.energycircle.com/store/electricity-monitors" rel="nofollow">TED 5000 electricity monitor</a> -- they are taking pre-orders, and I can guarantee you, none of the EC folks are particularly pleased, either since they too have been getting strung along. Still -- the product is good, if not perfect. Patience will be rewarded. Tom H @tom (not me) –

I cannot tell you much I share your pain. I have been working with the folks at Energy Circle who also sell the TED 5000 electricity monitor — they are taking pre-orders, and I can guarantee you, none of the EC folks are particularly pleased, either since they too have been getting strung along.

Still — the product is good, if not perfect. Patience will be rewarded.

Tom H

]]> By: tom http://fivepercent.us/2009/08/21/ted-5000-the-energy-detective-released-and-i-have-one/comment-page-1/#comment-62504 tom Fri, 18 Dec 2009 04:27:58 +0000 http://fivepercent.us/?p=1164#comment-62504 So I ordered one in early November and they said it would ship in a couple of weeks. Then they charged my credit card on November 20th telling me it would ship on the 8th of December... After 3 unanswered emails, I went online and CC everyone I could find with an email that ended in @theenergydetective.com So then I get an email back from them saying they're looking at mid January because there production is slow in Taiwan..... this really sucks. So I ordered one in early November and they said it would ship in a couple of weeks. Then they charged my credit card on November 20th telling me it would ship on the 8th of December…

After 3 unanswered emails, I went online and CC everyone I could find with an email that ended in @theenergydetective.com

So then I get an email back from them saying they’re looking at mid January because there production is slow in Taiwan…..

this really sucks.

]]> By: TED 5000 and Google Power Meter: Who Needs Smart Meters? | Five Percent: Conserve a Little Energy http://fivepercent.us/2009/08/21/ted-5000-the-energy-detective-released-and-i-have-one/comment-page-1/#comment-62388 TED 5000 and Google Power Meter: Who Needs Smart Meters? | Five Percent: Conserve a Little Energy Tue, 06 Oct 2009 03:43:47 +0000 http://fivepercent.us/?p=1164#comment-62388 [...] announced today that the TED 5000 (The Energy Detective) will link directly with Google Power Meter — the TED 5000 scores [...] [...] announced today that the TED 5000 (The Energy Detective) will link directly with Google Power Meter — the TED 5000 scores [...]

]]> By: Tom Harrison http://fivepercent.us/2009/08/21/ted-5000-the-energy-detective-released-and-i-have-one/comment-page-1/#comment-62385 Tom Harrison Mon, 05 Oct 2009 16:41:07 +0000 http://fivepercent.us/?p=1164#comment-62385 Kevin -- Check out my post on <a href="/2009/08/22/ted-5000-installation-notes-and-observations/ rel="nofollow">TED 5000 installation notes</a>. To get at it from outside the house, you'll probably need to configure your router to allow access on a given "port" and depending on the router, have it "port forward" requests from a given port to the IP address of the TED gateway. The default port for websites is "80". Then, you'll need to know the outside address of your home, which you can find using http://www.whatismyip.com/ If you have your tinfoil hat on (and are feeling paranoid) you can open up a different port, then configure the TED gateway to listen on that port in the Setup screens. Then you should be able to see your TED data from outside the house. Kevin –

Check out my post on TED 5000 installation notes.

To get at it from outside the house, you’ll probably need to configure your router to allow access on a given “port” and depending on the router, have it “port forward” requests from a given port to the IP address of the TED gateway. The default port for websites is “80″. Then, you’ll need to know the outside address of your home, which you can find using http://www.whatismyip.com/

If you have your tinfoil hat on (and are feeling paranoid) you can open up a different port, then configure the TED gateway to listen on that port in the Setup screens.

Then you should be able to see your TED data from outside the house.

]]> By: Kevin http://fivepercent.us/2009/08/21/ted-5000-the-energy-detective-released-and-i-have-one/comment-page-1/#comment-62384 Kevin Mon, 05 Oct 2009 15:59:39 +0000 http://fivepercent.us/?p=1164#comment-62384 I don't have my propeller hat on, so I can't figure out how to see my ted 5000 power remotely. I got it installed yesterday, and it is fantastic. No problems. But now I can't sit at work all day and not be able to peek in and see if someone left the lights on.... I don’t have my propeller hat on, so I can’t figure out how to see my ted 5000 power remotely.
I got it installed yesterday, and it is fantastic. No problems. But now I can’t sit at work all day and not be able to peek in and see if someone left the lights on….

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